Privacy policy
What is this Privacy Policy for?
We take your privacy very seriously and will never share your personal data with third party companies. This policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.
This privacy policy is for this website www.helpwithrepossession.co.uk and governs the privacy of its users who choose to use it.
The Website
This privacy policy regards the use of any data you submit via our website www.helpwithrepossession.co.uk “our website”. This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.
The information we collect from you
We collect the following information when you submit your details to us:
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Name (optional)
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Email Address
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Telephone Number (optional)
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Address (optional)
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How we use your information
We use the data you provide to answer the query you have raised or calculate an accurate offer for your house, if you have asked us to get in contact with you to make an offer.
In order to assist you, it may be necessary to share a limited amount of your personal contact information with third parties, such as but not limited to solicitors, surveyors and estate agents. This information is shared solely for you to obtain the assistance you have requested.
We will never pass your details onto an unrelated or unknown third party. The data you provide us will only be used to facilitate your request, such as purchasing your property.
How long we will store your information for
We will store the details you provide us with for the duration of our discussions.
If you decide not to proceed with selling your home to us or your mortgage arrears being settled by us, we will delete your personal data (name, email, telephone) from our database. If you proceed with selling your property to us, we will keep your information in our database indefinitely to ensure that we are able to effectively deal with any future communications with you. It will not be used for any other purposes.
Use of Cookies
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.
Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. We also use cookies to identify which pages are being used on the site for statistical purposes (measurement and analysis) to continually improve the user experience of our site. Afterwards, the data is removed from the system.
We will not use cookie data from your session for any other reasons. You will not receive any marketing communications from us. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information.
Resources and further information
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Opting out
If you wish to request that we delete all copies of your data or request copies of your data, please contact us and we will remove you from all our records within 60 days.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
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